Frequently Asked Questions
Below you can find answers to frequently asked questions about our home healthcare and home care services.
What is home healthcare service?
Home healthcare service is the provision of medical examination, nursing care and rehabilitation support in the patient's home environment, instead of in a hospital setting. Thus, the patient receives professional healthcare in a safe and comfortable environment.
Which regions do you serve?
We mainly serve on the European side of Istanbul. For detailed information about the regions we serve, you can contact us via our contact page.
How can I request service?
You can fill out the form on our contact page or call our contact phone numbers. After your request is received, our team will get back to you as soon as possible.
Are your services continuous or on a session basis?
Depending on the patient's needs, our services can be planned as a single session, as a package for a certain period, or as continuous support. The most suitable model is determined after the patient assessment.
How is pricing determined?
Pricing varies according to the type of service to be provided, the duration, the frequency and the distance. After the preliminary information about the patient is received, a clear price offer is shared.
Can we get information as patient relatives?
Our team informs patient relatives regularly about the service process. When necessary, detailed information is provided by phone or via our digital communication channels.